SaaS · September 2026

SaaS growth flattening? 5 talks on the levers that work

Why SaaS growth stalls near $1M, why cutting the price makes it worse, how to find the price people will pay, and what buyers now check.

When SaaS growth flattens, the first instinct is to cut the price. It feels safe. More customers, from the product you already have.

By Rob Walling's numbers it is also one of the most expensive moves available. Neil Magnuson cut a $99 plan to $19 and watched lifetime value fall from $683 to $68, because the cheaper plan brought in people who leave. The business needed roughly 11 times the customers just to stand still.

The levers that work are slower and less comfortable. Find out what people will actually pay. Stop being the bottleneck in your own company. Build something a competitor with AI would struggle to rebuild. A discount feels safer than any of them.

In this playlist

  1. How to find the price people will actually pay

    The alternative to guessing. A 1970s survey of 4 questions that maps where your price sits, and the sampling problem the talk never mentions.

    7 min read6 min listen